At ELITE PARALEGAL SOLUTIONS LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information in accordance with California's privacy laws, including the California Consumer Privacy Act (CCPA). By using our website, www.eliteparalegalsolutions.net (the "Site"), and/or engaging with our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Identifiers:
Name
Email address
Mailing address
Phone number
Business Information:
Business name (for attorney or law firm clients)
Billing information (e.g., payment details)
Information Related to Our Services:
Documents you provide for legal document preparation
Communications with us (e.g., emails, phone calls)
Technical Information:
IP address
Browser type and version
Device information
Usage data (e.g., how you interact with the Site)
2. How We Collect Information
We collect personal information through various methods, including:
Direct interactions: When you provide us with information by filling out forms, contacting us by phone or email, or using our services.
Automated technologies: As you interact with our Site, we may automatically collect technical information using cookies and similar technologies (e.g., analytics tools, session data).
3. Use of Personal Information
We may use the personal information we collect for the following purposes:
To provide our paralegal services to you
To communicate with you regarding your requests or services
To process payments and manage billing
To improve the functionality and content of our Site
To comply with legal obligations, including regulatory requirements
To send you promotional communications (only if you have opted in)
4. Sharing of Personal Information
We do not sell your personal information. We may share your personal information with third parties in the following situations:
Service Providers: We may engage third-party vendors to perform services on our behalf (e.g., payment processors, email service providers, hosting services). These service providers are only authorized to use your information as necessary to provide services to us and are obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or in response to legal processes (e.g., subpoenas, court orders).
Business Transfers: In the event of a business transfer, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Your Rights Under the CCPA
Under the California Consumer Privacy Act (CCPA), you have certain rights regarding your personal information. These rights include:
Right to Know: You can request the categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.
Right to Opt-Out of Sale of Personal Information: We do not sell your personal information. If this changes, we will update this Privacy Policy to notify you.
Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.
To exercise your rights, please contact us using the information provided in the "Contact Information" section below.
6. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no security system is completely infallible, and we cannot guarantee the absolute security of your information.
7. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Site. These technologies help us improve the functionality of the Site, analyze trends, and customize your experience.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.
8. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the CCPA, please contact us at:
ELITE PARALEGAL SOLUTIONS LLC 3711 Long Beach Blvd., Suite 4057, Long Beach, CA 90807 (310) 421-8388 gladis@eliteparalegalsolutions.net
